The 12 Key Skills of the Integrative Client Centered Model, one-word list:

1. Boundaries and Expectations
2. Equipoise
3. Conflict Model
4. Temporary Attachment Figure (Leader)
5. Integrative Listening
6. Emotions
7. Needs
8. Self-reflection
9. Edumotication
10. Integration
11. Support Decision Making
12. Action

The 12 Key Skills of the Integrative Client Centered Model, short-statement list:

1. Boundaries and Expectations. Set and maintain ethically appropriate boundaries and expectations based on the party’s abilities. (Common to most counseling models.)
2. Equipoise. Seek closeness and oneness with the client’s needs and perspectives, while maintaining professional distance and poise mindfully, before taking action.
3. Conflict Model. Conflict psychology helps professionals understand why people do what they do, and think the way they think. The Conflict Model is based largely on Interpersonal Neurobiology  (IPNB) and the Dynamic Maturational Model of Attachment and Adaptation (DMM), and on many field of study including attachment, neurobiology, psychology, and family systems.
4. Temporary Attachment Figure (Leader and protector). Protect the client from danger and (ethically) comfort them after exposure to danger. This involves using all of the 12 Key Skills to provide a safe and supportive environment. (This includes the concept “therapeutic alliance” as used by the mental health field.)
5. Integrative Listening (CUP of COCOA RNV). Listen to clients with Connection, Understanding, and Presence, and by Caring, Observing, with Curiosity, Openness, and Acceptance, and with Reflection and awareness of Nonverbal communication. Skillful listening helps the clients feel safe so they can optimize access to multiple neural systems (integration).
6. Emotions. Identify, validate and help manage (or co-regulate) client emotions.
7. Needs. Understand and recognize client needs, focusing first on protection, safety, comfort, and relationship.
8. Self-reflection. Use self-reflection as a learning tool, for the client and professional.
9. Integration. Promote neural integration before expecting the client to engage in decision-making.
10. Edumotication. Educate the client about legal and extralegal issues, and motive toward optimum choice.
11. Support Decision Making. Give choices (as appropriate) and let the client make as many decisions as possible, supporting them in their choices.
12. Action. Ethically pursue the client’s choice of action.